Extreme Temperatures
During periods of extreme heat, please ensure that you keep your fluids up and remain indoors and in a cool environment. At 38 degrees Celcius or above, please use fans and or air conditioning to ensure you and the service recipient/child or young person stay cool.
Home & Garden Maintenance Workers: If the forecast is 38 degrees Celcius or above, you are only permitted to work first thing in the morning or later in the day, after the heat has subsided. HenderCare does not permit you to work outdoors when the temperature is 38 degrees Celcius or above. This same advice applies to anyone delivering a social support service that is due to occur outdoors.
All team members are expected to consult local forecasts daily to ensure that conditions are safe for you to proceed with your work. HenderCare recommends consulting the Bureau of Meteorology and we encourage all team members to download the app from your app store.
In the event that the heat is likely to impact your work, please call your Service Delivery & Rostering Officer on 1300 764 433 (Foundation, please call your Children’s Services Coordinator on 1300 342 192). If necessary, we will inform the client and reschedule the service. In the case of Foundation services, we may need to relocate the service.
Bushfire
If you provide services to a service recipient who lives in a bushfire-prone area, details of this will be provided to you in the service recipient’s support plan.
All service recipients who live in a bushfire-prone area are asked to please display their bushfire action plan on their fridge so it can easily be referred to in case of emergency.
On days of fire danger, we ask all team members providing services to those in bushfire areas, to please listen to local emergency broadcast stations (ABC) and to refer to local country fire service websites for live updates.
In the event that a bushfire warning is issued in an area where you are due to provide services, please call your Service Delivery & Rosterting Officer on 1300 764 433 for advice (Foundation, please call your Children’s Services Coordinator on 1300 342 192). We will inform the client and reschedule the service as needed.
For our Foundation team members, details of extreme weather information will be present at the placement.
You are NEVER to proceed to a service where you will be entering an active bushfire.
Storms / Flooding
In the event of flooding, please ensure that you are aware of a safe evacuation route.
In the event that a storm or flooding will put your safety at risk, please call your Service Delivery & Rosterting Officer on 1300 764 433 for advice (Foundation, please call your Children’s Services Coordinator on 1300 342 192). If necessary, we will inform the client and reschedule the service.
Extreme Weather
HenderCare will provide services during extreme weather, only if the service recipient has access to a battery-powered radio to stay up to date on any severe weather warnings and act accordingly.
In the event that extreme weather will put your safety at risk, please call your Service Delivery & Rosterting Officer on 1300 764 433 for advice (Foundation, please call your Children’s Services Coordinator on 1300 342 192). If necessary, we will inform the client and reschedule the service.