Quality & Safety
We recognise our responsibility to provide reliable, high-quality service to our clients.
Quality, safety, and the environment are high priorities for everyone at HenderCare. We recognise our responsibility to provide reliable, high–quality service to our clients.
We have implemented an Integrated Management System (IMS) that meets the requirements of quality, safety and environmental standards ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015.
We believe our IMS produces efficient and effective execution of works by minimising and, where possible, preventing risk of errors in service provision and workplace incidents.
Our IMS is monitored, audited and continually improved to ensure our service delivery constantly meets the highest measurable standard.
Our IMS also reflects the NDIS Practice Standards, NDIS Code of Conduct and the Aged Care Quality Standards.