Quality & Safety
We recognise our responsibility to provide reliable, high-quality service to our clients.
Quality, safety, and the environment are high priorities for everyone at HenderCare. We recognise our responsibility to provide reliable, high–quality service to our clients.
We have implemented an Integrated Management System (IMS) that meets the requirements of quality, safety and environmental standards ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015.
We believe our IMS produces efficient and effective execution of works by minimising and, where possible, preventing risk of errors in service provision and workplace incidents.
Our IMS is monitored, audited and continually improved to ensure our service delivery constantly meets the highest measurable standard.
Our IMS also reflects the NDIS Practice Standards, NDIS Code of Conduct and the Aged Care Quality Standards.
National Redress Scheme
The HenderCare Group has joined the National Redress Scheme to acknowledge and support people who have experienced institutional child sexual abuse.
Please click here to find out more.
Modern Slavery Statement
HenderCare is committed to supporting the global effort to combat modern slavery for all workers. HenderCare believes in the implementation of best practice in all areas of modern slavery.
The purpose of our Modern Slavery Policy is to set out how HenderCare will deal with modern slavery within its supply chain, provide awareness of what modern slavery is and encourage individuals to be on the lookout for and report suspected acts of modern slavery. This policy will set out the guidelines HenderCare is to follow, the protection that is afforded to those that report acts of modern slavery and training on what modern slavery is. HenderCare is dedicated to changing people’s lives for the better and will in no way condone, support or contribute, either directly or indirectly, to modern slavery. With the introduction of the Modern Slavery Act 2018 (Cth), HenderCare is committed to assisting with the eradication of modern slavery by implementing this policy and managing the risk with suppliers so as not to engage in modern slavery.
HenderCare is committed to eliminating modern slavery for all workers worldwide.