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Our Purpose & Values

Giving our all for health and community care. 

Our Purpose & Values

Our Purpose

HenderCare’s purpose is to enhance the lives of service recipients, assisting them to achieve their goals and improve their well-being. At HenderCare, the service recipient is at the centre of all we do, and through the delivery of caring, flexible and effective support, we aim to be Australia’s most trusted health and community care provider. 

Our Values

People

Keeping service recipients and team members at the centre of all we do

Quality 

Providing the highest measurable standard of care to all service recipients.

Empathy

Responding sensitively to the diverse needs of service recipients and team members.

Integrity

Operating in a reliable, honest and transparent manner.

Respect

Enabling all service recipients to make decisions based on their values, preferences and beliefs.

Consultation

Meeting the holistic needs of the service recipient by actively consulting with them, their families and chosen health professionals. 

Collaboration

Working with our colleagues in the aged care and disability sectors to achieve the best outcomes for service recipients.

Responsibility

Endorsing and meeting the Aged Care Quality Standards and National Standards for Disability Services.

Diversity

Building a team that reflects true diversity of gender, religion, culture, language, physical ability, age and sexual orientation.

Teamwork

Creating an environment of mutual respect and encouragement where team members are able to learn, develop and grow. 

Continuous improvement

Ongoing evaluation of our services and systems to build and strengthen our care.

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