Our Purpose & Values

Our Purpose

HenderCare’s purpose is to enhance the lives of service recipients, assisting them to achieve their goals and improve their well-being. At HenderCare, the service recipient is at the centre of all we do, and through the delivery of caring, flexible and effective support, we aim to be Australia’s most trusted health and community care provider.

Our Values


Keeping service recipients and team members at the centre of all we do.


Providing the highest measurable standard of care to all service recipients.


Responding sensitively to the diverse needs of service recipients and team members.


Operating in a reliable, honest and transparent manner.


Enabling all service recipients to make decisions based on their values, preferences and beliefs.


Meeting the holistic needs of the service recipient by actively consulting with them, their families and chosen health professionals.


Working with our colleagues in the aged care and disability sectors to achieve the best outcomes for service recipients.


Endorsing and meeting the Aged Care Quality Standards and NDIS Practice Standards.


Building a team that reflects true diversity of gender, religion, culture, language, physical ability, age and sexual orientation.


Creating an environment of mutual respect and encouragement where team members are able to learn, develop and grow.

Continuous improvement

Ongoing evaluation of our services and systems to build and strengthen our care.

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