Aged care

HenderCare's Aged Care services

At HenderCare, we believe that living longer at home means enjoying the life you’ve built. Recent changes to Homecare Packages give you the freedom and flexibility to choose who comes into your home to help.

We also work with clients who are ineligible for government-funded packages and opt to pay privately. With private aged care clients, as with our Home Care Package clients, we work with you to establish your support needs and set up an individual plan to help you meet your goals.

Whatever you need, we have the right team ready to support you. Our services include:

• home and garden maintenance
• domestic assistance
• shopping
• meal preparation
• transport
• social support
• personal care, including showering and dressing
• spring cleaning
• medication management
• respite care, if your carer needs a break from caring duties
• acute, specialist, gerontic and community nursing
• assistive technology and equipment

We can also support you with:

• Home Care Packages
• Veterans’ Home Care
• 24 hour/live-in care

Consumer Directed Care 

All of our aged care services are offered under a Consumer Directed Care (CDC) model. CDC puts you at the centre of every decision we make with you. This means we work closely with you to ensure you have:

• all of the information you need to make an informed decision about the care that suits you best
• a clear understanding that we work in partnership with you to help you reach your goals
• true choice and flexibility in how you receive care, and who provides it
• transparency around your plan, your care team and the costs of your care

Consumer Directed Care puts you at the centre of every decision we make with you.

Home Care Packages

Recent changes to Home Care Packages have made it easier for you to have the freedom and flexibility to choose who comes into your home to help. Find out how we can help with your Home Care Package today.

We've also put together some Frequently Asked Questions about Home Care Packages to help you.

• Download our Your Package Your Choice brochure here to find out more about our range of flexible package management options today. 

HenderCare's Help While You Wait Package

If you’ve recently been assessed by ACAT/ACAS and are waiting for your Homecare Package to be allocated, we offer aged care support to help you bridge the gap. Our ‘Help While You Wait’ package gives you access to up to 5 hours of services per week at a discounted rate. Find out more here.

Veterans’ Home Care

As a contracted Department of Veterans’ Affairs services provider, we’re proud of the work we do within the veteran community. Veterans’ homecare is designed to offer basic, practical support to people who need help in their own home, including:

• domestic assistance, including cleaning your house, shopping from a list, paying your bills and doing the laundry and ironing
• personal care for up to 1.5 hours per week
• safety-related home and garden maintenance, including minor maintenance and repair work
• respite care if you or your carer needs a temporary break from caring duties

If you are a White or Gold Card holder and believe you’re eligible for support, get in touch with a VHC Assessment Agency on 1300 550 450. After your assessment is complete, HenderCare is here and ready to help.

We're only a phone call away

Whenever you’re ready, call us on 1300 764 433 or send us a message to speak with our team about aged care home services. We’ve also put together these frequently asked questions about homecare to help you make informed decisions.