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Plan Management

Supporting you in managing your NDIS funding, HenderCare’s NDIS plan management team can take care of the financial side of your NDIS journey, meaning that you have more time to live your life and make the most of your services while leaving the admin to us.

What is NDIS Plan Management?

At HenderCare, we know that most participants have little time to sit down and deal with invoices and paperwork every week. To provide relief and assistance we offer an experienced NDIS plan management service. Acting as a connection between yourself, your chosen provider (or providers) and the NDIA, we remove the stress and hassle of the financial management of your NDIS funding.

Our Plan Managers can assist you by:

Coming to you!

Our team know that you don’t have time to spare on your admin. To help save you time, we can come to your home, or, for those a little out of reach, we also offer online meetings if that is preferable.

Increasing your Financial and Plan Management Skills

When it comes to designing and managing your NDIS plan, it helps to have experienced professionals by your side who can add to your financial and plan management skills. HenderCare’s team offers insightful advice and recommendations that will help you get the most out of your NDIS plan.

Managing your NDIS Plan and Budget

At HenderCare, we do the heavy lifting while our clients get on with living life to the fullest with their NDIS plan. We work directly with all NDIS providers to ensure prompt payments, invoice processing and other service-related queries. 

Paying Invoices

Paying invoices is rarely fun, and to make sure that you don’t have to deal with this task, our team will personally ensure that all invoices are paid on time and recorded for you to access whenever you want. 

Submitting Claims on the NDIS Portal

We believe in making every step of the NDIS process as simple as possible by providing end-to-end claim submission services so that you don’t have to worry about filling in forms or submitting paperwork for your claims.

Working to Resolve and NDIS Claim Issues

At HenderCare, we believe in being by your side through every NDIS Plan management requirement, especially when there are NDIS claim related issues that require attention. Using our resources and with direct communication with NDIS, our team works tirelessly to ensure that all claim issues are resolved. 

Plan Managed vs other management types

With years of experience providing services under the NDIS, at HenderCare, we pride ourselves on delivering a Plan Management service where you have full choice and control over the management of your plan. Our team will always work with you to deliver a fast, transparent and flexible service where you are able to access your information as you need it.

You also have the option to self-manage or be agency-managed. Both offer their own unique benefits so we encourage you to speak with your Local Area Coordinator or the NDIS to find out more. 

Moving Existing Plan to HenderCare Plan Management

Did you know that you can change plan management providers at any time during your plan?

If you are unhappy with your existing plan management provider, or are keen to cease self or agency management, here are some simple steps to make that happen!

  • Call the NDIA on 1800 800 110 and let them know that you would like Plan Management included in your plan if you are currently self or agency managed.  
  • Contact your existing plan manager in writing to cease services as per your service agreement.
  • Contact HenderCare to begin our simple sign up process which is stress free and can be completed in no time. From that point on, we will take care of everything by remaining in touch with you and the NDIS directly. 

With years of experience providing services under the NDIS, at HenderCare, we pride ourselves on delivering a Plan Management service where you have full choice and control over the management of your plan. Our team will always work with you to deliver a fast, transparent and flexible service where you are able to access your information as you need it.

With Plan Management covered under NDIS funding, our service will come at no personal cost to you. Speak with us on 1300 467 120 or contact us today to find out more about this service and how Plan Management may benefit you.

HenderCare’s Plan Management services is available Australia-wide.

Next steps

If you would like a member of our team to contact you to discuss Plan Management, please click here to complete our Contact Form, or call us on 1300 467 120.


Did you know?

HenderCare can also provide a range of NDIS services including support coordination, therapy services and psychosocial supports. To find out more, contact us today by calling 1300 764 433 or email us at hello@hendercare.com.au.

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