Private Care

HenderCare offers private home care services for older people and those living with a disability. Our private home care service is available to anyone seeking care. It doesn’t rely on a government assessment, isn’t subsidised with government funding and can be accessed straight away.

Private home care is an option for those who either choose not to access or are ineligible for government subsidised care services. At HenderCare, we offer a comprehensive range of supports. This includes support for those with lower care needs, right through to more complex care requirements.

Care options to suit your needs and budget

When you access HenderCare’s services privately, a friendly member of our team will work with you to set up a service plan. This plan will help you achieve your care goals.

Our private care option can be a great solution for:

  • Those returning home from hospital requiring short-term care
  • Those temporarily coming out of an aged care facility
  • Support at Home and NDIS funded clients who are seeking to ‘top up’ their services
  • Those seeking respite
  • Those who require 24 hour or live in care

Private care provides you with access to a wide range of services, including:

  • Nursing
  • Therapy services
  • Cleaning
  • Home and garden maintenance
  • Assistance with shopping or meal preparation
  • Transport
  • Social support, and much more

Please click here to visit our aged care webpage where you can download our Private Services Pricelist.

Next steps

You may only need short-term assistance, or you might like to speak with us about some longer-term care needs. If you would like a member of our team to contact you to discuss our private services, please click here to complete our Contact Form, or call us on 1300 764 433.

Common FAQs

What is private home care and who can access it?

HenderCare’s private home care services are available to anyone — including older people and those living with a disability. Because private care doesn’t rely on government assessments or funding, you can access private care in home immediately, making it ideal for people wanting fast, flexible independent homecare tailored to their needs.

Why choose private care instead of government-funded services?

Choosing private home care services is ideal if you’re ineligible for subsidies or prefer not to go through assessment processes. Our private care option gives you more control over support types, scheduling, and budget. With private home care, our team works with you to design an independent homecare plan that aligns with your goals.

What types of support are included in your private home health care?

We offer a comprehensive range of private home health care and home personal care services, including domestic assistance, meal preparation, nursing, therapy, and social support. We also provide aged care personal care, complex support, and both private in home elder care and private in home senior care for those needing higher or more specialised assistance under private home health.

Can private in-home care support short-term or changing needs?

Yes — private care in home is ideal for short-term, long-term, or changing care needs. Whether you’re returning home from hospital, seeking respite, needing senior home care, topping up funded services, or requiring 24-hour support, our private in home elder care and private in home senior care options can be tailored to your circumstances through flexible private home care services.

How do you create a private home care plan that suits individual needs?

A personal coordinator works with you to develop a customised private home care services plan based on your goals, care needs, and budget. This ensures your support is delivered by qualified staff — nurses, therapists, support workers — and your chosen private carer, ensuring continuity and personalised private home health support.

How quickly can I start receiving private home care or private home health support?

You can begin private home care immediately, as no assessment is required. Once you contact us, we arrange a service plan, match you with an appropriate private carer, and start delivering private home health care, senior home care, and private care in home support as soon as you’re ready.