Commonwealth Home Support Programme (CHSP)

Commonwealth Home Support Programme (CHSP) provides entry-level services for older Australians. This helps them live independently and safely in their own homes.

If you are 65 years or older (or 50 years or older for Aboriginal and Torres Strait Islander people) and require some assistance with cleaning around the home or garden maintenance, contact us today to find out more about our CHSP services.

Unlike Support at Home which provides a more comprehensive package of support, CHSP provides fast access to entry-level services like domestic assistance or home and garden maintenance.

To find out if you are eligible and to apply online, please click here.

To find out more, please call our CHSP information line on 1300 764 433 or email mail@hendercare.com.au.

Please click here to visit our aged care webpage where you can download our Commonwealth Home Support Program (CHSP) Pricelist and Service Recipient Contribution Policy.

Services

HenderCare is able to provide both domestic assistance and home and garden maintenance services for CHSP consumers.

Service can include, but are not limited to:

  • Cleaning
  • Shopping support (including shop by list and pharmacy pick up)
  • Clothes washing
  • Ironing
  • Gardening (safety-related)
  • Phone call/telehealth check-ins

Please call our team on 1300 017 194 today to find out more about the services we can offer.

Locations

As a provider of CHSP services in selected New South Wales, Australian Capital Territory and Victorian regions, we are here to support you living safely and independently in your home.

We are able to deliver the following services in the below locations:

  • New South Wales (Northern Sydney)– Garden Maintenance
  • New South Wales (Inner West)– Domestic Assistance
  • Australian Capital Territory– Domestic Assistance, Garden Maintenance
  • Victoria (Southern Metro)– Domestic Assistance, Garden Maintenance
  • Victoria (Western Metro)– Garden Maintenance
  • South Australia (East) – Garden Maintenance

If you are unable to obtain CHSP services from your regular provider and other providers in your region, please contact us to see how we can assist.

To find out more, please call our CHSP information line on 1300 764 433 or email mail@hendercare.com.au.

Common FAQs

What does the Commonwealth Home Support Programme provide and how do CHSP providers help?

The Commonwealth Home Support Programme offers entry-level support to help older Australians live independently and safely at home. CHSP providers like HenderCare deliver practical assistance such as domestic assistance services, cleaning, shopping support, and home and garden maintenance.

What CHSP services does HenderCare provide as a Commonwealth Home Support Programme provider?

 As trusted Commonwealth Home Support Programme providers, HenderCare delivers a range of CHSP services including domestic assistance services, clothes washing, ironing, cleaning services for seniors, shopping support, pharmacy pick-ups, gardening (safety-related), and phone or telehealth check-ins.

Who is eligible for CHSP aged care services?

CHSP aged care is available to people aged 65 and over, or 50 and over for Aboriginal and Torres Strait Islander people, who need low-level assistance at home. Eligibility is assessed through My Aged Care, who will determine your needs and connect you with an approved CHSP provider.

How do I apply for Commonwealth Home Support services?

To access a Commonwealth Home Support service, you can apply online through My Aged Care for an eligibility assessment. Once approved, you can nominate HenderCare as your CHSP provider and our team will arrange fast access to the support you require.

Where does HenderCare deliver CHSP services?

HenderCare provides CHSP services across selected regions in New South Wales, the ACT, Victoria and South Australia, offering domestic assistance services and home and garden maintenance depending on the location. If your regular provider cannot assist, HenderCare may also be able to help.