Support Services Coordinator (VIC)

This job is in VictoriaApply by email

Due to ongoing growth within the business, we are looking for two full-time Support Services Coordinators (Rostering) to join our Melbourne team. Our Coordinators are a crucial part of our team, responsible for allocating and scheduling staff to our clients, participants and referring organisations.

About the role

You will be responsible for responding to staffing requests, rostering staff to clients and meeting the expectations of our clients, participants, referring organisations and staff in a timely manner. 

The role will include:

  • answering phone calls and assisting with client and stakeholder enquiries 
  • scheduling of support staff and ensuring all client services are filled in a timely manner
  • using a software program to enter service details

Our ideal candidate

Ideally, you will:

  • have strong administration/computer skills  
  • have experience in coordinating service in a community care setting
  • have an understanding of NDIS
  • be comfortable with working to tight deadlines in a fast-paced role

    Location of this position: St Kilda Road, Melbourne

    About HenderCare

    Established in 2004, HenderCare is a national provider of services for older people and support for those with a disability. Proudly Australian owned and operated, we value our staff and offer flexible working conditions, a Staff Benefits Program and comprehensive training. We’re growing every day and there’s never been a better time to join our team.

    To submit your application, in strict confidence, please apply online. Alternatively, for a confidential discussion, please email Tracey Dal Corobbo, National Manager Human Resources at