Our vision is to be Australia's most-trusted care provider, consistently providing the highest standard of consumer-focused care to our clients.
Our mission is to meet the needs of all of our clients in a caring, flexible and effective way, meeting the highest measurable standards of performance.
Keeping our clients at the centre of our decision making.
Providing the highest measurable standard of care to all of our clients.
Responding sensitively to the diverse needs of our clients.
Building a team that reflects true diversity of gender, religion, culture, language, physical ability, age, sexual orientation, education and work experience.
Operating in a reliable, honest and transparent manner.
Endorsing the Charter of Rights for Children and Young People in Care, the United Nations Principles for Older Persons (1991), the United Nations Convention on the Rights of the Child, and the United Nations Convention on the Rights of Persons with Disabilities.
Allowing all of our clients to make decisions based on their values, preferences and beliefs.
Working with our colleagues in the aged care and disability sectors to achieve the best outcomes for our clients.
Using the knowledge of clients, their families and other health professionals to meet the holistic needs of our clients.
Ongoing evaluation of our services and systems to build and strengthen our care.