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1300 764 433

Aged care

We’ve been supporting older Australians for more than 14 years. We provide care in your home, in hospitals and in aged care facilities. It’s our job to find the right person to come and work with you. And it’s a job we take very seriously.

Get in touch with our friendly team today.

We believe that living longer at home means enjoying the life you've built.

Aged care and you - how can we help?

Whatever you need, we have the right team ready to support you. Our services include:

  • home and garden maintenance
  • domestic assistance
  • shopping
  • meal preparation
  • transport
  • social support
  • personal care, including showering and dressing
  • spring cleaning
  • medication management
  • respite care, if your carer needs a break from caring duties
  • Allied Health services, including physiotherapists, occupational therapists, social workers and clinical psychologists
  • acute, specialist, gerontic and community nursing
  • assistive technology and equipment

We can also support you with:

  • Home Care Packages
  • Veterans’ Home Care
  • 24 hour/live-in care

A number of our clients don’t have government-funded packages (Home Care Packages or Veterans’ Home Care). With private clients like these, we work with you to identify the supports you need, then set up a plan to help you meet your goals. You can find out more information about our private home care options here.

Consumer Directed Care 

We offer all of our aged care services using a Consumer Directed Care (CDC) model. This means that we work with you to ensure you have:

  • all of the information you need to make an informed decision about the care that suits you best
  • a clear understanding that we work in partnership with you to help you reach your goals
  • true choice and flexibility in how you receive care, and who provides it
  • transparency around your plan, your care team and the costs of your care

Consumer Directed Care puts you at the centre of every decision we make with you.

Home Care Packages

Recent changes to Home Care Packages have made it easier for you to have the freedom and flexibility to choose who comes into your home to help. Find out how we can help with your Home Care Package today.

We've also put together some Frequently Asked Questions about Home Care Packages to help you.

Download our Your Package Your Choice brochure here to find out more about our range of flexible package management options today. 

HenderCare's Help While You Wait Package

If you have recently been assessed by ACAT/ACAS and are waiting for your Home Care Package to be allocated, we're here to help you bridge the gap. Our Help While You Wait Package means you can access up to 5 hours of services each week, at our discounted rate of $195. Find out more about our Help While You Wait Package here.

Veterans’ Home Care

We’re very proud of the work we do with our veteran community as a contracted Department of Veterans’ Affairs Veterans' Home Care service provider. Veterans' Home Care is designed to provide basic, practical support to veterans who need some help in their own home. It doesn’t offer support for complex care needs. Veterans' Home Care is administered by the Department of Veterans' Affairs.

Veterans' Home Care services include:

  • domestic assistance, including cleaning your house, shopping from a list, paying your bills and doing the laundry and ironing
  • personal care, which is help with self-care for up to 1.5 hours per week
  • safety-related home and garden maintenance, including minor maintenance and repair work
  • respite care, if you or your carer needs a temporary break from caring duties

Most of the services you can access through Veterans' Home Care attract a small co-payment fee that you are responsible for.

If you are a White or Gold Card holder and think you are eligible for support through Veterans’ Home Care, your first step is to get in touch with a VHC Assessment Agency on 1300 550 450. Once they have done their assessment, we're here and ready to help.

When you're ready, we're only a phone call away

Call 1300 764 433 or send us a message to speak with our team about how we can support you.

Jeff, HenderCare Home & Garden Maintenance Worker

Jeff, HenderCare Home & Garden Maintenance Worker

My job is to help people with the tasks around their home and yard that they need a hand with. I like knowing that I help people feel more comfortable in their own homes.